The single solution for All Your Business Communications. Get unbelievable flexibility with this web-based, fully user-configurable communications system.
Receive incoming office calls while working from home. Ring all your agents simultaneously. Ring your desk twice, then your cell phone, then go to voice mail. Establish satellite offices with just a few keystrokes.
Benefits
Rapid Installation
Voice and Data Services
Proven Training Materials
Faster Web Performance
Web-Based Personal Controls
MS Outlook Integration
Voicemail in your Email box
Business Internet Phone Services
Alternate Numbers
Have up to three phone numbers and/or extension assigned. Normal ringing is provided for incoming calls to the primary phone number and a distinctive ring for calls to your second and third phone numbers.
Remote Office
You can access and use your RIOffice service from any end point, on-net or off-net (e.g. home office, mobile office). Enables you to use all of your RiOffice features while working remotely. In addition, the service provides an easy mechanism for separating personal and business phone expenses, as well as keeping alternate phone numbers private..
Simultaneous Ring Personal
Use one number to reach you anywhere. Have your mobile phone, home phone, and office phone ring simultaneously..
Music / Marketing on Hold
An audio file (.wav file) containing music or your own advertising message can be uploaded onto the system to be broadcast to parties on hold.
Voice Messaging to E-Mail
Have voice messages delivered to your e-mail address in the form of a message with a .wav file attachment, the caller’s name and number is also included in the e-mail subject line.
Auto Attendant
The Auto Attendant is your virtual receptionist that answers the phone and provides a personalized message to callers with options for connecting to the operator, dialing by name or extension, or connecting to up to six configurable extensions (e.g. 1=Service, 2=Sales, etc.)
Features List
All features listed below are included with your Internet Phone Service (VOIP) system. Use as many or as few as you need, with the flexibility to expand as you wish.
External Caller ID
Internal Caller ID
Anonymous Call Rejection
Automatic Callback
Call Forwarding Always
Call Forwarding Busy
Call Forwarding No Answer
Call Return
Cal Waiting
Calling Line ID Delivery Blocking
Calling Name Retrieval
Do Not Disturb
Flash Call Hold
Flash Call Transfer
Flash Three-Way Call
Last Number Redial
Speed Dialing
Alternate Numbers
Call Forwarding Selective
Comm Pilot Express
Outlook Integration
Rio Call Manager
Priority Alert
Selective Call Acceptance
Selective Call Rejection
Sequential Ring
Video Add-On
Remote Office
Voice Portal Calling
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Directed Call Pickup
Directed Call Pickup with Barge-In
Intercept User
Multiple Line Appearances
Simultaneous Ring Personal
Outgoing Calling Plan
Incoming Calling Plan
Inventory Report
Hunt Group
Series Completion
Account / Authorization Codes
Music / Marketing On Hold
Call Capacity Management
Call Park
Call Pickup
Enhanced Outgoing Calling Plan
Intercept Group
Voice Messaging to Email
LDAP Integration
911 Services
Directory Listing
Toll Free Numbers
Voice Mail
Attendant Console
Auto Attendant
Call Center, ACD, and Queuing
Soft Phone
Calling Line ID Blocking Override
Barge-In Exempt |
